Tracker Connect invites South African unemployed youth to apply for Call Centre Learnership Programme 2024.

About Tracker Connect

Since 1996, we’ve used data to understand people and their needs, in order to develop technology and services that help them look after their families, homes, cars and businesses. We’ve done this in different ways, like providing personal safety services, recovering stolen vehicles, offering insurance and optimising fleet logistics. When we say “we got you”, we mean that we’re there for people from all walks of life. We’re there for families that own a single car, small businesses with multiple cars, and organisations that have hundreds. We help companies run better every day, and parents sleep better at night. We save people time and money, and we save people’s lives.

Tracker Connect is offering the opportunity of a lifetime to 25 of South Africa’s young people with great potential, through a Call Centre Learnership NQF Level 4 which will be based at Tracker Head Office in Johannesburg.

The purpose of the Learnership is to capacitate young unemployed youth with call centre skills, experience and knowledge required to deliver excellent customer service.

Requirements

• Be a South African Citizen in possession of a valid SA ID
• Ages between 18 and 35 with no Criminal Record
• Grade 12 / Matric with a D / level 4 symbol pass in English language.
• Currently be unemployed and not studying fulltime.
• A passion for customer service and a professional attitude at all times
• The ability to communicate clearly and professionally with clients
• Excellent interpersonal skills
• Detail orientation
• Desire and potential to learn
• The ability to cope with a constant changing and pressurised environment.
• The ability to work in an environment where multi skilling is required
• Basic computer skills